About Health Record Relay

Built for secure, trackable medical record delivery. Designed to reduce risk and staff burden.

Our mission

Health Record Relay exists to make healthcare record exchange secure, auditable, and human again. We help organizations move away from fax and manual workflows without increasing risk, cost, or operational complexity.

What we are solving

Fax is unreliable, difficult to audit, and costly to maintain. Staff waste time confirming delivery, resending documents, and tracking down missing pages. Even modern systems fall back to legacy methods once records need to move outside a single organization.

How we approach it

Health Record Relay is designed specifically for record delivery, not adapted from consumer file sharing. Security is enforced by default, audit visibility is built in, and workflows are designed to reduce staff burden.

Built with trust in mind

  • HIPAA-aware architecture with strict access controls
  • Full audit logging across delivery and access events
  • Recipient acknowledgment before access
  • Scan gated downloads so only clean files can be downloaded

We do not sell data. We do not monetize analytics. We do not track users for advertising.

Founders

Chris Norton
Co-Founder & CEO

Health Record Relay was created from firsthand experience with how fragile and inefficient medical record exchange can be in healthcare. With a background in building secure software systems and experience in emergency services, Chris focused on creating a product that reduces operational risk while respecting the realities of healthcare workflows.

Katie Booth
Co-Founder & Chief Strategy Officer

Katie brings a healthcare-centered and compliance-aware perspective to Health Record Relay, shaping product strategy around patient safety, operational trust, and real-world clinical needs. Her role ensures the platform remains grounded in how healthcare organizations actually operate, not just how technology can theoretically perform.


Want to understand how it fits your workflow?

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